Our Quality & Service Guarantees | Moore Heating

Our Quality & Service Guarantees


Moore Heating has provided quality service to our Alaskan clients for over 30 years and we are confident that we will continue providing that service for many years to come. Our Quality Guarantee states that if you, the homeowner, at any point, are unsatisfied with the workmanship of our service or installation, we will send someone back out to make sure it is done correctly and to the standards of our customer and our company. Moore Heating understands our customers concerns when choosing a new HVAC system, and wants to reassure them that they are not only buying a great product, but also a reputable quality company that will stand by their work 100%.

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Moore Heating recognizes our loyal clients and is grateful for their returning business. To show our appreciation, Moore Heating has created our Priority Service Guarantee. Have you ever found yourself without hot water or heat during our Alaskan winters? Our Priority service will guarantee you precedence over new clients and non emergency service calls. Ask our helpful staff members how to take advantage of our Priority Service.

  Learn More About Our 15/5 Priority Service Agreement


Our trained and experienced technicians are on call, 24 hours a day, 365 days a years for all your emergency heating and cooling needs. Moore heating was established over 30 years ago as an Alaskan owned and operated company, and understands how unkind our Alaskan winters can be. If you find yourself in an emergency situation and need urgent assistance, call us at 907-561-1500.


In 2009, an independent survey ranked Moore Heating as having a Customer Satisfactions rating of 98 out of 100 Customers. In all areas of our company, we strive to provide 100% customer satisfaction, by offering quality products, service and installation, expertise, and new innovative ideas to make your HVAC system work for you. We guarantee, if at any time you are unsatisfied with the workmanship of the installation or service, or the product itself, we will take steps to provide you with solutions to ensure your satisfaction.